Escon SupportPortal

Escon SupportPortal offers web-based customer support solution with Incident Management, Knowledge Management, Product Catalog, News management and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal is a complete IT Service Management solution and enables organizations to manage all their support needs through a fully integrated solution. SupportPortal is easily tailored to meet your needs, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Reduce support load with Self-Service Portal - Keep your customers informed about new product's features through News Engine - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base and procedures - Get reports on support load and performance - Allow end users and specialists to share experience through Support Forum.

Title:	Escon SupportPortal
Author:	bakirk
Price / Cost:	US$499
Platform / OS:	Linux, Windows, Unix
Version:	1.2
File Size:	500kb
Last Updated:	2008-01-26
URL:	Click to Visit
Demo URL:	Check out the Demo
Download URL:	Click to Download
Web site Language:	English
Total Votes:	3
Current Rating:	0.00
Total Hits #:	28
Listings ID #:	45439