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HelpDesk Online
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Description
Help Desk Online is a fully automated web based help desk that has been written in Perl. It can easily be installed on you site. Some of its salient features are ticket submission through forms and email, unique ticket number for every request, unlimited forwarding for escalation and additional information requests, chat style comments for internal correspondence, automated maintenance of frequently asked questions, template based customization, easy setup and many more. This ensures that you have fewer and fewer disgruntled customers.
Information
| Title: | HelpDesk Online |
| Author: | admin00103 |
| Price / Cost: | US $99.95/$199 |
| Platform / OS: | Unix, Win NT/2000 |
| Version: | 2.14 |
| Last Updated: | 2003-06-29 |
| URL: | Click to Visit |
| Web site Language: | English |
| Total Votes: | 3 |
| Current Rating: | 0.00 |
| Total Hits #: | 128 |
| Listings ID #: | 11727 |
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