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Helpdesk::Mail System
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Description
This perl application has been designed for Helpdesks and Support Centers and assists them in organizing their email communication with customers. It allows you to assign user-id for a mail to track down how often a user asks for help. It also allows you to add a database or a knowledge base with respect to repeat questions so that these can be answered by typing in some keywords. This allows you to ease communication and achieve enhanced customer satisfaction.
Information
| Title: | Helpdesk::Mail System |
| Author: | admin00103 |
| Price / Cost: | Free |
| Platform / OS: | mod_perl, MySQL |
| Version: | 0.6 |
| Last Updated: | 2003-06-29 |
| URL: | Click to Visit |
| Download URL: | Click to Download |
| Web site Language: | English |
| Total Votes: | 4 |
| Current Rating: | 0.00 |
| Total Hits #: | 100 |
| Listings ID #: | 11721 |
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